KPI OceanConnect Global Accounts

KPI OceanConnect Global Accounts is a Key Account Management Unit established to service selected business partners who have special requirements.

What we do

Our main customers are typically large shipping companies that have highly predictable demand with significant contract utilization.

Each of our Global Account clients are serviced by a team of Key Account Managers sharing local knowledge globally to achieve highest possible level of service and added value.

The dedicated Key Account Management teams are strategically located across the world in Singapore, London and Houston in order to cover all major time zones.

Our main focus is to build long-term, sustainable partnerships by utilizing the combined strengths and vast experience that KPI OceanConnect has built over the last five decades.

Our approach

Utilize large aggregated volumes of KPI OceanConnect to provide high reliability and availability of supply at optimum pricing

Excel in organizational efficiency and service delivery, supported by an experienced contract management team

Aggregate customer demand to gain economies of scale and favourable terms with refineries and local bunkering logistic providers

Highly trained team to proactively gather and anticipate regional marine fuel supply and demand variations

Advanced pricing tool and mechanisms for price risk management

Strong focus on compliance, risk controls and governance

Continuous improvement and learning culture to ensure we add value

Focus on partnership approach rather than transactional trades in line with our values

Sustainable growth rather than quick wins

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Key objectives

Long term supply contracts to provide competitive and tailored offering

Listening to and fulfilling individual customer needs in cooperation with our extensive physical supply network

Tailored solutions and contracts to meet all our customers’ fuel needs

Add value in the fast changing, complex bunkering and shipping market by providing relevant, timely and accurate information to our valuable partners to facilitate planning

Continuous improvement and adoption ensuring we add value to each and every one of our business partners

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